FAQs

You've got questions? We've got the answers!

To better meet the needs of our guests, we've compiled some of the most commonly asked questions with cooresponding answers. Your comfort during your stay is important to us. If there is something that you don't see listed here, feel free to give us a call and we'll get back to you as soon as possible. 

Q: What time does housekeeping make their rounds?

Starting June 1st housekeepers are on property 8am-4pm seven days a week. Elkhorn Ridge Housekeeping is available with the following hour guidelines, all requests before 10am will be fulfilled by 11am. All requests before 1pm will be fulfilled by 2pm and any request after 2pm can be fulfilled by the front desk until 9pm. Requests can be made by placing the housekeeping sign on the front of your cabin door to signal for service, or you can call 605-722-1800 and leave a message for housekeeping. 

Q: Where can I get more towels?

Place your housekeeping sign on the front of your cabin door or stop by the front desk. Towels will also be available for guests at the pool.

Q: Where can I get extra linens?

Cabins are fully-furnished and come with linens. Extra linens can be found in the living room cabinet in each cabin.

Q: What is the process for after hours check-in? 

If you're pulling in with your RV after 9pm and the front desk is closed, you can find our late check-in center to the left of the front doors on the main lodge. There you will find maps with open RV spots that you can choose from. Get settled for the night then stop by the lodge the next morning to pay and make any further arangements. 

Q: When can I buy propane? 

For your convience, propane refills are available by appointment. We fill propane Monday through Friday 8:00am-5:00pm. On Saturdays, we will fill bottles with a 4 gallon minimum from 9:00am-12:00pm. Call or stop by the front desk for appointments.

Q: What are your pool hours? 

The pool and hot tubs are open for guests to enjoy from Memorial Day through Labor Day. Hours are 7:30am to 8:30pm with adult swim only from 7:30am to 8:30am.

Q: Do resort guests get a deal at the Elkhorn Ridge Golf Club?

Yes! Just bring your resort receipt to the golf clubhouse and recieve 10% off your green fee.